Mario Antonio's

I brought my teenage son to Mario Antonio's on Cabot St., Beverly, for a haircut with Jay, based on the reviews. Unfortunately, it was a huge disappointment. The shop smelled of cigarettes and looked a bit shabby, but the great haircut was all we really cared about. My son showed Jay a photo of the style he wanted. Jay started by shaving the sides and back almost to the skin. My son politely said it was going too high, and Jay suddenly got upset, raised his voice, and said he's been doing this for 25 years and didn't like "that attitude." Then he told us to leave and refused to finish the haircut. We were both shocked but left right away. We don't get involved with these kinds of people and situations. My son was left with part of his head shaved and couldn't go anywhere looking like that, including to school the next day. Luckily, we found another barber right away who was able to fix it. For context, my son is very mellow. I'm down to earth and would never leave this review if my child was at fault. There was absolutely no reason for how we were treated. This was the worst customer service experience we've ever had.